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Color_Grey
S, M, L, XL, XXL

Women's Grey & Mustard Placement Printed Straight Kurta With Palazzo Set - Aks

$62.99 USD$36.89 USD
Grey & Mustard Placement Printed Straight Kurta With Palazzo Set Prominent Color :Grey Second Prominent Colour :Mustard Top Top Type :Kurta Top Pattern :Printed Top Fabric :Chinnon Silk Top Length...
Women's Grey & Mustard Printed Tunic - AKS
S, M, L, XL, XXL

Women's Grey & Mustard Printed Tunic - AKS

$34.19 USD$14.39 USD
Product Details :Grey & Mustard Printed Tunic Style Note : Material Care :Cotton Size and Fit : Fabric :Cotton Pattern :Printed Neck :Round Neck Sleeve :Three-Quarter Sleeves Occasion :Casual Surface...
Color_Grey
S, M, L, XL, XXL

Women's Grey & Pink Placement Printed Kurta With Pant Set - Aks

$57.59 USD$32.39 USD
Grey & Pink Placement Printed Kurta With Pant Set Prominent Color :Grey Second Prominent Colour :Pink Top Top Type :Kurta Top Pattern :Printed Top Fabric :Chinnon Silk Top Length :Calf...
Color_Grey
L, M, S, XL, XXL

Women's Grey & Silver Zari Embroidered Straight Kurta With Palazzo Set - Aks

$65.69 USD$38.69 USD
Grey & Silver Zari Embroidered Straight Kurta With Palazzo Set Prominent Colour :Grey Top Fabric :Chanderi Bottom Fabric :Chanderi articleType :Kurta Sets Top Type :Kurta Bottom Type :Palazzos Dupatta :No...
COLOR_Grey
S, M, L, XL, XXL

Women's Grey & White Floral Printed Maternity Dress - AKS

$53.99 USD$30.86 USD
Product Details :Grey & White Floral Printed Maternity Dress Top Fabric :Cotton Prominent Colour :Grey Neck :Round Neck Top Shape :A-Line Top Length :Knee Length Sleeve Length :3/4th Print or...
Color_Grey
L, M, S, XL, XXL

Women's Grey & White Ikkat Handloom Design Layered Maxi Dress - Aks

$55.79 USD$26.99 USD
Grey & White Ikkat Handloom Design Layered Maxi Dress Prominent Colour :Grey Top Fabric :Cotton articleType :Dresses Top Pattern :Printed Hemline :Flared Top Length :Calf Length Top Shape :Maxi Neck...
Color_Grey
L, M, S, XL, XXL

Women's Grey & White Khari Printed Gathered Kurta - Aks

$39.59 USD$21.14 USD
Grey & White Khari Printed Gathered Kurta Colour :Grey Top Fabric :Cotton Hemline :Flared Top Length :Calf Length Top Shape :A-line Neck :Mandarin Collar Sleeve Length :3/4th Top Closure :Button...
COLOR_Grey
S, M, L, XL, XXL

Women's Grey & White Printed Straight Kurta - AKS

$34.19 USD$17.90 USD
Product Description :Grey & White Printed Straight Kurta Top Fabric :Cotton Prominent Colour :Grey Top Type :Kurta Top Pattern :Printed Neck :Round Neck Sleeve Length :3/4th Top Length :Calf Length...
Women's Grey Bandhani Print Long Kurta - Aks
S, M, L, XL, XXL

Women's Grey Bandhani Print Long Kurta - Aks

$36.89 USD$19.52 USD
Grey &Amp; Black Bandhani Printed Straight Long Kurta.It'S Made Up Of Rayon Slub. Work :Bandhani Color :Grey Wash Care :Machine Wash
Women's Grey Chambray Button Down Kurta - Aks
S, M, L, XL, XXL

Women's Grey Chambray Button Down Kurta - Aks

$34.19 USD$17.90 USD
Grey Chambray Button Down Straight Kurta. It'S Made Up Of Cotton. Work :Printed Color :Grey Wash Care :Machine Wash
Women's Grey Embellished Layered Dress With Flared Sleeve - Aks
S, M, L, XL, XXL

Women's Grey Embellished Layered Dress With Flared Sleeve - Aks

$37.79 USD$16.19 USD
Grey Embellished Layered Dress With Flared Sleeve. It'S Made Up Of Georgette. Work :Embellished Color :Grey Wash Care :Dry Clean
Women's Grey embroidered A-line kurta - Aks
S, M, L, XL, XXL

Women's Grey embroidered A-line kurta - Aks

$44.09 USD$24.38 USD
Grey Embroidered A-Line Kurta. It'S Made Up Of Viscose Rayon. Work :Embroidered Color :Grey Wash Care :Hand Wash
Color_Grey
S, M, L, XL, XXL

Women's Grey Embroidered Jacket With Baloon Pant Set - Aks

$62.99 USD$37.34 USD
Grey Embroidered Jacket With Baloon Pant Set Prominent Color :Grey Second Prominent Colour :White Top Top Type :Jacket Top Pattern :Embroidered Top Fabric :Rayon Slub Neck :Mandarin Collar Sleeve Length...
Women's Grey Embroidered Kurta - Aks
S, M, L, XL, XXL

Women's Grey Embroidered Kurta - Aks

$37.79 USD$20.33 USD
Grey Embroidered Straight Kurta. It'S Made Up Of Chanderi. Work :Embroidered Color :Grey Wash Care :Dry Clean
Women's Grey Embroidered Kurta Palazzo With Dupatta - Aks
S, M, L, XL, XXL

Women's Grey Embroidered Kurta Palazzo With Dupatta - Aks

$69.29 USD$40.49 USD
Grey Yoke Embroidered Straight Kurta Palazzo With Printed Dupatta . Its Made Up Of Muslin. Work :Embroidered Color :Grey Wash Care :Dry Clean
Women's Grey Embroidered Kurta Pant With Dupatta - Aks
S, M, L, XL, XXL

Women's Grey Embroidered Kurta Pant With Dupatta - Aks

$75.59 USD$44.99 USD
Grey Embroidered Kurta With Ankle Length Pants Make A Statement With This Grey Chanderi Kurta Set. The Plain Kurta Showcases Beautiful Embroidery On The Neckline And Bottom, Exuding A Sense...
Women's Grey Embroidered Kurta With Pant - Aks
S, M, L, XL, XXL

Women's Grey Embroidered Kurta With Pant - Aks

$54.89 USD$31.49 USD
Cotton Embroidered Kurta Set In Dark Grey And Red Hues With Straight Pants And Dupatta. With The Timeless Elegance With Our Exquisite Cotton Embroidered Kurta Set, You Can Flaunt Your...
Women's Grey Floral Print A-Line Kurta - Aks
S, M, L, XL, XXL

Women's Grey Floral Print A-Line Kurta - Aks

$33.29 USD$17.09 USD
Grey &Amp; Black Floral Print A-Line Kurta. It'S Made Up Of Ruby Cotton Work :Floral Color :Grey Wash Care :Machine Wash
Women's Grey Floral Print Flared Skirt - Aks
S, M, L, XL, XXL

Women's Grey Floral Print Flared Skirt - Aks

$44.99 USD$24.29 USD
Grey Floral Print Flared Skirt. It'S Made Up Of Silk Blend Work :Floral Color :Grey Wash Care :Machine Wash
Women's Grey Floral Print Kaftan Dress with Waist Tie-Up - Aks
S, M, L, XL, XXL

Women's Grey Floral Print Kaftan Dress with Waist Tie-Up - Aks

$73.79 USD$36.89 USD
Grey Floral Print Kaftan Dress With Waist Tie-Up. It'S Made Up Of Velvet. Work :Woven Design Color :Grey Wash Care :Dry Clean
Women's Grey Floral Print Kurta Palazzo With Dupatta - Aks
S, M, L, XL, XXL

Women's Grey Floral Print Kurta Palazzo With Dupatta - Aks

$53.99 USD$30.59 USD
Grey Floral Print Straight Kurta Palazzo With Organza Dupatta. It'S Made Up Of Chanderi Silk. Work :Floral Fabric :Chanderi Silk Color :Grey Wash Care :Dry Clean
Women's Grey Floral Print Lehenga Choli With Dupatta - Aks
S, M, L, XL, XXL

Women's Grey Floral Print Lehenga Choli With Dupatta - Aks

$84.59 USD$48.59 USD
Grey Floral Print Lehenga Choli With Organza Dupatta. It'S Made Up Of Chanderi Silk. Work :Floral Fabric :Chanderi Silk Color :Grey Wash Care :Dry Clean
Women's Grey Floral Printed Maxi Dress With Dupatta - Aks
S, M, L, XL, XXL

Women's Grey Floral Printed Maxi Dress With Dupatta - Aks

$66.59 USD$32.39 USD
Grey Floral Printed Maxi Dress With Dupatta. It'S Made Up Of Cotton. Work :Floral Color :Grey Wash Care :Dry Clean
Women's Grey Floral Printed Straight Kurta - Aks
S, M, L, XL, XXL

Women's Grey Floral Printed Straight Kurta - Aks

$32.39 USD$16.28 USD
Grey Floral Printed Straight Kurta. It'S Made Up Of Cotton. Work :Floral Color :Grey Wash Care :Machine Wash
Women's Grey Foil Print Flared Dress - Aks
S, M, L, XL, XXL

Women's Grey Foil Print Flared Dress - Aks

$39.59 USD$17.09 USD
Grey Gold Foil Print Flared Dress.Its Made Up Of Silk Blend. Work :Ethnic Motifs Color :Grey Wash Care :Dry Clean
Women's Grey Foil Printed A-Line Dress With Jacket - Aks
S, M, L, XL, XXL

Women's Grey Foil Printed A-Line Dress With Jacket - Aks

$36.89 USD$16.19 USD
Grey Foil Printed A-Line Dress With Jacket. It'S Made Up Of Dola Silk. Work :Foil Print Color :Grey Wash Care :Machine Wash
Color_Grey
S, M, L, XL, XXL

Women's Grey Gold Placement Printed Straight Kurta - Aks

$44.09 USD$24.38 USD
Grey Gold Placement Printed Straight Kurta Prominent Color :Grey Second Prominent Colour :Gold Top Top Type :Kurta Top Pattern :Printed Top Fabric :Chinnon Silk Top Length :Calf Length Top Shape...
Color_Grey
L, M, S, XL, XXL

Women's Grey Gold Printed A-Line Kurta - Aks

$37.79 USD$20.33 USD
Grey Gold Printed A-Line Kurta Prominent Colour :Grey Top Fabric :Cotton articleType :Kurtas Top Type :Kurta Top Pattern :Printed Hemline :Flared Top Length :Calf Length Top Shape :A-Line Neck :Mandarin...
Women's Grey Gold Printed Box Pleated Maxi Dress - Aks
S, M, L, XL, XXL

Women's Grey Gold Printed Box Pleated Maxi Dress - Aks

$44.09 USD$19.79 USD
Grey &Amp; Red Gold Printed Box Pleated Maxi. It'S Made Up Of Rayon. Work :Ethnic Motifs Color :Grey Wash Care :Dry Clean
Color_Grey
L, M, S, XL, XXL

Women's Grey Gold Printed Flared Anarkali - Aks

$44.09 USD$24.38 USD
Grey Gold Printed Flared Anarkali Prominent Colour :Grey Top Fabric :Georgette articleType :Kurtas Top Pattern :Printed Hemline :Flared Top Length :Calf Length Top Shape :Anarkali Neck :Round Neck Sleeve Length...
Women's Grey Gold Printed Lehenga Choli - Aks
S, M, L, XL, XXL

Women's Grey Gold Printed Lehenga Choli - Aks

$46.79 USD$24.29 USD
Grey Gold Printed Lehenga Choli. It'S Made Up Of Cotton. Work :Leheriya Color :Grey Wash Care :Dry Clean
Color_Grey
L, M, S, XL, XXL

Women's Grey Gold Printed Lehenga Choli With Organza Dupatta - Aks

$55.79 USD$30.59 USD
Grey Gold Printed Lehenga Choli With Organza Dupatta Prominent Colour :Grey Top Fabric :Cotton Bottom Fabric :Cotton Dupatta Fabric :Organza articleType :Lehenga Choli Top Type :Top Bottom Type :Skirt Dupatta...
COLOR_Grey
S, M, L, XL, XXL

Women's Grey gold Printed Maternity Maxi - AKS

$53.99 USD$30.86 USD
Product Details :Grey gold Printed Maternity Maxi Top Fabric :Cotton Prominent Colour :Grey Neck :Round Neck Top Shape :Empire Top Length :Maxi Sleeve Length :3/4th Print or Pattern Type :Chevron...
Color_Grey
L, M, S, XL, XXL

Women's Grey Gold Printed Tiered Anarkali - Aks

$44.99 USD$25.19 USD
Grey Gold Printed Tiered Anarkali Prominent Colour :Grey Top Fabric :Cotton articleType :Kurtas Top Pattern :Printed Hemline :Flared Top Length :Calf Length Top Shape :Anarkali Neck :V-Neck Sleeve Length :Short...
Color_Grey
L, M, S, XL, XXL

Women's Grey Gold Zari Work Lehenga Choli With Dupatta Set - Aks

$104.39 USD$61.19 USD
Grey Gold Zari Work Lehenga Choli With Dupatta Set Prominent Colour :Grey Top Fabric :Taffeta Silk Bottom Fabric :Taffeta Silk Dupatta Fabric :Chiffon articleType :Lehenga Choli Top Type :Top Bottom...
Women's Grey Ikat Design Tunic - Aks
S, M, L, XL, XXL

Women's Grey Ikat Design Tunic - Aks

$33.29 USD$13.49 USD
Grey Ikat Design Tunic. It'S Made Up Of Cotton Work :Printed Color :Grey Wash Care :Machine Wash
Women's Grey Ikat Designed Dungaree - Aks
S, M, L, XL

Women's Grey Ikat Designed Dungaree - Aks

$36.89 USD$19.52 USD
Grey Ikat Designed Dungaree. It'S Made Up Of Cotton. Work :Printed Color :Grey Wash Care :Machine Wash
Women's Grey Ikat Designed Kurta Palazzo With Dupatta - Aks
S, M, L, XL, XXL

Women's Grey Ikat Designed Kurta Palazzo With Dupatta - Aks

$47.69 USD$26.09 USD
Meticulously Crafted Straight Cotton Ikat Kurta Set With Palazzos And Dupatta. Presenting Out Cotton Ikat Kurta Set - Crafted With Meticulous Attention To Detail, This Ensemble Boasts A Harmonious Blend...
Women's Grey Ikat Designed Lehenga Choli With Dupatta - Aks
S, M, L, XL, XXL

Women's Grey Ikat Designed Lehenga Choli With Dupatta - Aks

$62.99 USD$35.09 USD
Grey Ikat Designed Lehenga Choli With Tie-Dye Dupatta. It'S Made Up Of Cotton. Work :Printed Color :Grey Wash Care :Dry Clean
Women's Grey Ikat Print Gathered Tunic - Aks
S, M, L, XL, XXL

Women's Grey Ikat Print Gathered Tunic - Aks

$35.99 USD$15.29 USD
Grey Ikat Print Gathered Tunic. It'S Made Up Of Cotton. Work :Ikkat Fabric :Cotton Color :Grey Wash Care :Machine Wash
Women's Grey Ikat Skater Dress - Aks
S, M, L, XL, XXL

Women's Grey Ikat Skater Dress - Aks

$39.59 USD$16.19 USD
Grey Ikat Pleated Skater Dress For Summers. It'S Made Up Of Cotton Blend.   Work :Ikkat Fabric :Cotton Blend Color :Grey Wash Care :Dry Clean
COLOR_Grey
S, M, L, XL, XXL

Women's Grey Ikat Woven Design Maternity Dress - AKS

$44.99 USD$25.19 USD
Product Details :Grey Ikat Woven Design Maternity Dress Top Fabric :Cotton Prominent Colour :Grey Neck :Mandarin Collar Top Shape :Fit and Flare Top Length :Midi Sleeve Length :3/4th Print or...
COLOR_Grey
S, M, L, XL, XXL

Women's Grey Ikat Woven Design Maternity Dress 1- AKS

$47.69 USD$26.81 USD
Product Details :Grey Ikat Woven Design Maternity Dress Top Fabric :Cotton Prominent Colour :Grey Neck :Round Neck Top Shape :Fit and Flare Top Length :Midi Sleeve Length :Short Print or...
Women's Grey Jacquard Lehenga Choli With Potali Bag - Aks
S, M, L, XL, XXL

Women's Grey Jacquard Lehenga Choli With Potali Bag - Aks

$89.99 USD$51.29 USD
Grey &Amp; Silver Jacquard Lehenga Choli With Potali Bag. It'S Made Up Of Silk. Work :Floral Color :Grey Wash Care :Dry Clean
Color_Grey
L, M, S, XL, XXL

Women's Grey Kantha Floral Printed A-Line Kurta - Aks

$39.59 USD$21.14 USD
Grey Kantha Floral Printed A-line Kurta Colour :Grey Top Fabric :Cotton Top Type :Kurta Top Pattern :Printed Hemline :Straight Top Length :Calf Length Top Shape :A-Line Neck :Mandarin Collar Sleeve...
Color_Grey
L, M, S, XL, XXL

Women's Grey Kantha Floral Printed Tunic - Aks

$34.19 USD$14.39 USD
Grey Kantha Floral Printed Tunic Colour :Grey Top Fabric :Cotton Top Type :Top Top Pattern :Printed Neck :Shirt Collar Sleeve Length :Long Print or Pattern Type :Floral Ocassion :Casual Wash...
Women's Grey Kurta With Border Details - Aks
S, M, L, XL, XXL

Women's Grey Kurta With Border Details - Aks

$33.29 USD$17.09 USD
Grey Straight Kurta With Border Details . Its Made Up Of Cotton Slub. Work :Solid Color :Grey Wash Care :Machine Wash
Women's Grey Lurex Striped Tiered Dress - Aks
S, M, L, XL, XXL

Women's Grey Lurex Striped Tiered Dress - Aks

$36.89 USD$16.19 USD
Grey Gold Lurex Striped Tiered Dress. It'S Made Up Of Cotton.   Work :Striped Color :Grey Wash Care :Machine Wash

FAQ's

How to place an order?
  • Login to India Kreations.com website. 
  • Add items to your cart(select "add to cart" on the product detail page)
  • After you finish shopping, review all items in your shopping cart to verify the correct size, colour, and quantity (by selecting "view cart" India Kreations.com/cart)
  • When you are ready to order, click on the "checkout" button on your shopping cart page.
  • Then, fill in your address and make the payment.
  • Once the order is placed, we will send you an order confirmation email.
How to place an order on Android/IOS?

For android users, download the India Kreations app from the play store and IOS users from the app store. Then the procedure is the same as the regular app shopping. Add your favourite products to the cart. Then review the products and click on check out. Finally, fill in the address and make the payment.

With many online shopping apps to choose from, India Kreations offers an effortless online shopping experience and shipping worldwide.

Does India Kreations deliver internationally?

Yes, we tie up with the best shipping partners worldwide with the only aim to do worldwide fastest deliveries. We have regular customers ordering from the US, UK, Australia, Canada, France, New Zealand, Germany, Malaysia and Singapore. 

From where can I login into my account?

At the top right corner of our Website, India Kreations.com you will see an option to "Login/Signup". Click on it, and you will be guided to the Customer Login pop-up, where you need to enter your 'Registered Email ID & Password' to log in and proceed with the account login process.

What is the delivery time?

All items on our website have a different time to dispatch, like one day, seven days, which is the time (calendar days) required to process the item to our warehouse. So overall, your order might take anywhere around 12 - 15 business days. You will receive the tracking details by an auto-generated email within 24-48 hours of shipment.

 Any Customization, if opted for, would need additional three working days.

Which currency is displayed on the website? 

The prices visible on India Kreations.com are stated in USD. Please note that from AED to SGD, we also have 12 other currencies options to choose from (on the menu beside the search bar).

How do I use my coupon code, and how long is it valid for?

Coupon codes offer a discount(a percentage or a specific dollar amount). To avail, the deal enters the code during the checkout process. The validity differs for each code. Please call us at +91 8595898844 to enquire about your coupon code.

Accordion itemSize guide - What size should I order?

Each brand has a different size chat. We provide accurate sizing charts to help ensure the buyer gets the desired fit. On the product page, our size chat popup shows the measurements for all the sizes in cm and inches. we suggest picking a size higher when in doubt so that you can later alter it if needed.

How can I change or cancel my order?

If you change your mind about your purchase, you have the option to cancel your order. To cancel your order, please call us at customer support at +91 8595898844 or write at support@indiakreations.com. After that, we will initiate a 100% refund, and a confirmation of the same will be sent via email.

I forgot my password. How do I change it?

If you have forgotten your password, click on ‘Recover password’(on my account section of the website), and you will be redirected to an email where you can reset your password.

Are the colours shown on the India Kreations website accurate to the garments?

We strive to try and display the colours of the garment as accurately as possible on our website. However, we cannot give you a 100% guarantee that the colours of the garment will match the colours viewed on an electronic device. Note that slight variations may occur in hand embroidered items.

How do I know if my order has been placed?

Once you have placed an order, you will receive an email confirmation stating that your order has been placed successfully. For any queries, call us +91 8595898844 or email us at support@indiakreations.com.

What are your shipping charges?

USA shipping prices:
Expedited Shipping :USD 15.99 on all orders

India shipping prices:

Free shipping on all orders.

Bangladesh, Nepal & Sri lanka shipping price:

USD 9.99 on all orders

UK Shipping Price:

USD 6.99 on all orders
Expedited Shipping :USD 17.99 on all orders

AUS Shipping Price:

USD 6.99 on orders value above USD 69

USD 9.99 on orders less than USD 68.99
Expedited Shipping :  19.99 USD

Malaysia & Singapore:

Free Shipping on Orders above USD 49

USD 4.99 on orders less than USD 48.99

What additional duties and taxes will I have to pay?

All product prices are inclusive of all taxes and duties. We are liable for all import duties, customs and local sales taxes levied by the country you reside in.

Could there be a delay at India Kreations Global because of "unforeseen circumstances"?

We try our best to ensure that your ordered products are shipped out to you in the promised time. Still, there are chances of delay in processing due to unavailability of stock or other unavoidable circumstances. In such a situation, we will send you a formal communication requesting you to :

  1. a) Accept a Store Credit of equivalent value, which you may use to purchase an alternate Ethnic Fashion Statement
  2. b) Opt to receive a refund of your money.
What does Ready To Ship mean?

'Ready to Ship' means that we can dispatch a product within two days and deliver it within six working days. You can explore our 'Ready to Ship' collection by going to our website's menu. If you are buying any other item along with the ready to ship products, The whole order will be dispatched in regular timezone and the delivery period will be 12 - 15 working days. 

Is your package marked as delivered, but you cannot find it?
  1. Please wait 48 hours before contacting customer service. A carrier keeps a package delivered prematurely in most cases, and the package will arrive within 48 hours. 
  2. In some cases, the package was delivered to a neighbour or placed in a different mailbox. If you can, please ask your neighbours if they have seen the package before contacting customer service. 
  3. If you still haven't found the package, please call us on +91 8595898844.

Please report all packages as missing or lost within one week of the expected delivery date. You can write a box as missing by emailing customer service at support@indiakreations.com. If a package is reported as missing > 1 week after the expected delivery date, you will be asked to file a claim with the postal carrier, and we cannot guarantee a replacement.

We love to get it right for you every single time you trust us with your purchase. We want you to have a hassle-free shopping experience.

What are the steps of returning any item ordered from India Kreations Global?
  1. Informing India Kreations Global: If you have any complaints regarding the product you have received, please ensure that you report them to us within 48 hours of receiving the product. 
  2. A confirmation email from India Kreations Global: You will receive an acknowledgement email confirming a Return Authorization within 2-3 business days. Please do not ship items before you receive this email from us. We will be unable to process any "Items Returned" without the Return Authorization Reference.
  3. Please note: In case needed, we'd request a digital picture of the item for our internal review to process your request.
  4. Shipping Back the Items. When Shipping back the items: 
  5. As would be advised in our return authorisation email, please send the items to us preferably through a reputed, registered courier/airmail service only to avoid any transit-related issues. 
  6. Please try and ensure that you retain all the packaging material along with the product. Do not remove tags, stickers, etc. Unless you are sure you want to keep the product. The presence of original tags is a must to process returns.
  7. Please do not forget to mark the packaging as "Defective Items for Returns" and "not for sale".
  8. Item Receipt and Inspection at India Kreations Global Warehouse: Our teams shall examine the products on return as a policy and identify the defects/variations as indicated by you.
  9. Proposed solutions post receipt of returned items: Post-inspection of the returned item(s), our Customer Care team will propose remedial solutions to you on a case to case basis:
  10. Choosing an alternate item as a replacement of equal value.
  11. Store Credit/Coupon Code to be used later for shopping on India Kreations Global.
  12. Refund as decided on a case to case basis.